[Note] Teleconference

EIE 美語課程 的筆記~

Major roles in a teleconference meeting

1. Chairperson (Host)
2. Participant
3. Minutes taker
4. Facilitator
5. assists chairperson

Phrase

委婉

• I see your point, however...
• Could you rephrase that?
  • 用另外一種方式來解釋剛剛的提到的
• Actually...
• To be honest
• Unfortunately
• I'm afraid
• It's just my opinion

中斷別人

• Sorry to interrupt
• Just a reminder
• Let's try to ....
• Can we just table that
  • just 發音拉長些
  • "Just table" 的意思是暫時擱置一個話題或問題，而不是在當前時間進一步討論。這與說 "let's table that" 或 "can we table that" 相似，都暗示說話者希望暫停當前討論，並在以後的時間再回來討論。在這種情況下，"just" 這個詞用來強調說話者希望擱置問題，而不進一步討論或爭論。這是一種表示 "let's not talk about this anymore right now" 並繼續討論其他事情的方式。

Sample Agnenda

The KKK Company Annual Party

Date: Thursday, December 8, 2022 Time: 1 pm Location: B703 Length: 1 hour Objective(Purpose): To brainstorm the end of year party Participants: Kimi, xxx .... What to bring:

Agemda items:

1. 01:00 pm To allocate budget for each event => location/ lucky draw/ entertainment
2. 01:30 pm To list restaurant options then vote - food manager

3. 01:50 pm To decide lucky draw's schedule - lucky draw manager

4. Objective 和 Agenda 需要動詞開頭

5. 開頭一制性
6. develop / plan / determine / brainstorm / review

Tips

1. Voice projection , 講出來
2. Intonation , 語調
3. Enunciation , 清晰地發應
4. 不要常發出 ah , like, so, 可以停頓再講, 慢下來 慢下來 慢下來 很重要
5. 數字 13, 14, 15 聽起來會有個 T. 數字 30, 40, 50 聽起來會有個 D
6. discuss = talk about , 不能說 discuss about (X)
7. discuss with sb. (O)
8. vote: "all in favor of ＿＿＿" 全部贊成 say Ay or ay, I agree, 不贊成 Nay or nay, I disagree
   1. Voice vote

Useful Language

Teleconference Language

Opening

• Good Morning/Afernoon/Evening
• I would like to welcome every to...
  • I would like to welcome every to our teleconference today.
• It's a pleasure to first introduce...
  • It's a pleasure to first introduce Mr. Kimi Tasi, the Head of the R&D Department.

Introducing Yourself

• Hi/Hello/Good Morning, I am Kimi and I an an engineer in the R&D Department at XXX Company.

Introducing Others

• With us today is...
  • With us today is Peter Talyor, Executive Vice President of the Sales and Marketing Department.
• Let's go around the table...
  • Let's go around the table and introduce ourselves.

Purpose (provide a reason why and a goal)

• Our aim/goal today is ...
• Today, we will (discuss / talk about / brainstorm / appoint)
• Today, _ will (update on / fill us in on / give an overview of / report on)

Agenda Confirmation

• We would like to confirm the following topics for discussion at this teleconference...
  • We would like to confirm the following topics for discussion at this teleconference: the budget, the plan for human resources, and the marketing plans for next month.
• The topics we would like to cover are...
  • The topics we would like to cover are : taxation, the new management process, this week's audit
• Today, we will discuss...
  • Today, we will discuss administraion, reception, and receiving guests.
• Regarding the teleconference today, we would lije to discuss...

Setting the Ground Rules

• We will have to keep each item to 10 minutes; otherwise, we will not finish on time.
• Please hold your questions until the end of each presentation.
• It;s not necessary to come to decision today, we;re simply here to discuss the issues.

Introducing the First Item

• Shall we start with...?
  • Shall we start with the minutest from our lastteleconference?
• ..., would you like to kick off?
  • Nick, would you like to kick off?
• If that's all clear, then let's get started.
• Any questions? If not, then let;s begin.

Sample script for a teleconference host

Opening: Hello, everyone. This is Kimi Tsia from XXXX. I'd just liketo take a roll call before we start. I would liket to introduce KK, YY, and PP.

[Pause to allow them to greet each other]

Also, with us today if the Chief Financial Officerm Alex Chu, calling in from XXXX Canade.

Purpose(Go straight to the point): Okey, Our goal today is to come up with a strategy for the gaming monitor. We need to brainstorm how we're going to ensure the delivery of hight quality product that meets the regulatory requirements and customer expectations.

This is going to be a busy month for us all. Before we begin, let;s confirm the following topics for discussion at the teleconference.

Language for Discussion

Asking for Opinions

• What are your views...?
  • What are your views on company licensing requirements?
• What's your opinion...
  • What's your opinion on the cover of our new brochure?
• _, what is your reaction to ... ?
  • Tom, what is your reaction to the low sales of our new product?
• Do you think...?
  • Do you think we should put more time into our recruitment strategy?
• What's your take on...?
  • "What's your take on" 的意思是 "你怎麼看待" 或 "你對此有什麼看法"。這個短語通常用於向對方詢問對某個話題或問題的看法或觀點。
  • 這可以是一個客觀的話題，也可以是一個更主觀的主題。例如，你可以問別人 "What's your take on climate change?"，意思是 "你對氣候變化有什麼看法"，
  • 或者問別人 "What's your take on the new Star Wars movie?"，意思是 "你對新的《星際大戰》電影有什麼看法"。
• Do you have more comments?

Giving Opinions

• I think we need to...
  • I think we need to make our brand image more exciting.
• Don't you think it might be better if ...?
  • Don't you think it might be better if we used a different software to generate our reports?
• In my opinion,...
  • In my opinion, the current hiring procedure is too slow.
• It's just my opinion
• I'm inclined to think...
  • I'm inclined to think that we should look for better graphics.
  • "I'm inclined to think" 的意思是 "我傾向於認為" 或 "我有一種想法"。這個短語表示，說話者對某個話題或問題的看法是有傾向性的，但可能還不太確定。
  • 例如，如果你對某個話題有一種初步的看法，但還沒有完全確定，你可以說 "I'm inclined to think that climate change is caused by human activity"，意思是 "我傾向於認為氣候變化是由人類活動引起的"。
• It seems to me that
  • "It seems to me that" 的意思是 "在我看來" 或 "我認為"。這個短語表示說話者對某個話題或問題的看法是基於他們的主觀感受和看法。
  • 例如，如果你對某個話題有一種主觀的看法，你可以說 "It seems to me that climate change is a serious problem"，意思是 "在我看來，氣候變化是一個嚴重的問題"。這種用法常常用於表達個人看法或主觀感受，而不是客觀事實。
• As I see it...
  • "As I see it" 的意思是 "在我看來" 或 "我的觀點是"。這個短語表示說話者對某個話題或問題的看法是基於他們的主觀感受和看法。
  • 例如，如果你對某個話題有一種主觀的看法，你可以說 "As I see it, climate change is a serious problem"，意思是 "在我看來，氣候變化是一個嚴重的問題"。這種用法常常用於表達個人看法或主觀感受，而不是客觀事實。
• Honestly speaking...
• As far as I'm concerned...

Persuade

• We really should ...
• We ought to ...

tips:

• 不要用 How about 去提出看法

Agreeing

• Yes, I agree completely
• I'd go along with that.
• Yes, you've got a point there.
• I'm with you on that.

Disagreeing

Reservations and Doubts

• I'm not so sure about that.
• You have an intersting point there; however...
  • You have an intersting point there; however I'm not convinced we should go that way
• You could be right, but
  • You could be right, but we also have to consider the issues it raises.
• Maybe, but... / Perhaps...
  • Maybe, but I think the staff will have a problem with the extra overtime.

Checking Agreement

• So, do we all agree?
• Are we all on the same page?
• Can we all agree on this?

Language for Clarifying / Interrupting / Counteracting

Repeating

• Do you mind repeating that? Thank you.
• Could you please say that again?
• Would you mind repeating what you just said ?
• I'm sorry, I didn't catch that. Can you please repeat it ?

Clarifying / Getting More Details / Rephrasing

• I'm not sure what you mean by __. Would you mind clarifying?
• Would you mind giving me some more information about _ I'm afraid I'm not clear.
• I'm not sure what you're getting at - I apologize. Whould you mind clarifying it ?
• Could you please be more precise ? Thank you.
• Sorry _, I don't quite follow you.
  • Sorry Leon, I don't quite follow you.
• Would you mind explaining what you mean by ....?
  • Would you mind explaining what you mean by your proposed policy change?

Names and Numbers

• Could you give me those numbers again?
• Could you spell that for me please ?

Confirmations

• Let me confirm that I understand everything. You are saying ... is that correct ?
• If I understand you correctly, you're saying...
  • If I understand you correctly, you're saying we need to adopt a new strategy?
• Just so I understand you clearly, you mean _, correct ?

Keeping th Teleconference on Time/on Track

• We're running short of time.
• Pleast be brief.
• I'm afraid we've run out of time.
• Thank youm that's a good point. Shall we put it on the agenda for the next teleconference?
• We can discuss that in more detail at the next teleconference.
  • in more detail
  • give me some details
• I'm afraid that's outside the scope of this teleconference.
• We're beginning to lose sight of the main point
  • sidetrack
• Let's move on the next topic.

Sumarizing

• So, to sum up...
  • So, to sum up, each office relocation plan has its flaws, but we have agreed that it's better to go with Plan A.
• In summary...
  • In summary, Plan B is more efficient than Plan A.
• Let's recap what we'vecovered today.
• I will discuss special requirements

Next Step

• Going forward we will...
• Are we all clear on the action plan?
• So we've agreed that we will...
• Our action palan is...

Closing Signals

• I think that covers everything
• Is there anything else?
• We have pretty much covered every point on the agenda.
• I'm afraid I have another teleconference...
  • I'm afraid I have another teleconference starting soon and I have to get going.

Thank you

• Thank you all for joining us today.
• I would like to thank everyoine here today...
  • I would like to thank everyoine here today for joining us.
• Thank you all for the information...
  • Thank you all for the information we've recevied and discussed.

Farewells

• Goodbye.
• Talk to you soon.
• Thank you and have a good day.

Looking Forward...

• I look forward to seeing you soon.
• I look forward to hearing from you.
• I look forward to our next teleconference.
• _, I'll get back to you...
  • Christina, I'll get back to you on the Quality Assurance issues we've discussed.

Words

• diplomatic UK /ˌdɪp.ləˈmæt.ɪk/ US /ˌdɪp.ləˈmæt̬.ɪk/ adj. 委婉的
• don't be too blunt/frank
• idiom UK /ˈɪd.i.əm/ US /ˈɪd.i.əm/ 習語，成語，慣用語
• slang 俚語
  • https://www.businessweekly.com.tw/careers/blog/23134
  • tea 八卦
    • Did you hear the tea about Kimi ?
• collection 收藏品；收集物
  • hold/have/run a meeting
• Spirit 烈酒
• Wine : an alcoholic drink that is usually made from grapes, but can also be made from other fruits or flowers. It is made by fermenting the fruit with water and sugar.